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Australians are a fickle bunch

Australians are a fickle bunch

A survey has found that Australian consumers won't hesitate to switch service providers if they are not getting what they want.

 

A survey has found that Australian consumers won't hesitate to switch service providers if they are not getting what they want. 

As part of a global study conducted by consulting group Accenture 67 per cent of Australian respondents said that they had switched providers due to poor service some time in the last year. The survey found that banks and internet service providers were thought to have the best service overall, while satellite TV providers and life insurers were judged the worst. Even so, only 6 per cent rated the service provided by banks as "excellent", while 54 per cent said that it was "good" and one third said that it was only "fair".

Friday, 18 January 2008 17:42
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Top 5 Credit Cards

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Citibank Clear Platinum
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Introductory Offer

Balance Transfer Rate:
0% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
11.49% p.a.
Balance Transfers:
11.49% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$99 - $50 off in 1st year = $49

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Credit Limit:
$20,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $50,000.pa
  • You have not applied and been declined for another Citibank product in the last 9 months
  • Please ensure you have your contact details, your employment details and your personal income and expense details ready to make an application

Introductory Offer

Balance Transfer Rate:
0% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
13.24% p.a.
Balance Transfers:
13.24% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$58 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
0% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
14.24% p.a.
Balance Transfers:
14.24% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$79 p.a.

Standard Features

Credit Limit:
$15,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
0% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
16.99% p.a.
Balance Transfers:
N/A
Cash Advance:
20.75% p.a.
Annual Fee:
Free For Life

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have a Income of over $20,000.pa

Introductory Offer

Balance Transfer Rate:
0% p.a. 6 mths
Purchase Rate:
11.99% p.a. 12 mths

Standard Rates

Purchases:
15.49% p.a.
Balance Transfers:
15.49% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$65 p.a.

Standard Features

Credit Limit:
$20,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $20,000.pa
  • You have not applied and been declined for another Citibank product in the last 9 months
  • Please ensure you have your contact details, your employment details and your personal income and expense details ready to make an application

Introductory Offer

Balance Transfer Rate:
1.90% p.a. 15 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.75% p.a.
Balance Transfers:
19.75% p.a.
Cash Advance:
19.75% p.a.
Annual Fee:
$99 p.a.

Standard Features

Credit Limit:
$60,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • Are at least 18 years of age
  • Have a good credit rating
  • Earn taxable income of $35,000 per year or more
  • Are a permanent Australian resident
  • If you are an existing Suncorp credit cardholder, you must have held your current account for at least 9 months before you can apply for another Suncorp credit card.

Introductory Offer

Balance Transfer Rate:
1.90% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
12.24% p.a.
Balance Transfers:
12.24% p.a.
Cash Advance:
17.99% p.a.
Annual Fee:
$39 p.a.

Standard Features

Credit Limit:
$20,000
Interest Free Days:
Up to 0 days
Online Banking:
Yes

Approval Criteria

  • Are at least 18 years of age
  • Have a good credit rating
  • Earn taxable income of $20,000 per year or more
  • Are a permanent Australian resident
  • If you are an existing Suncorp credit cardholder, you must have held your current account for at least 9 months before you can apply for another Suncorp credit card.

Introductory Offer

Balance Transfer Rate:
1.90% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.99% p.a.
Balance Transfers:
19.99% p.a.
Cash Advance:
19.99% p.a.
Annual Fee:
$63 p.a.

Standard Features

Credit Limit:
$7,500
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • Are at least 18 years of age
  • Have a good credit rating
  • Earn taxable income of $20,000 per year or more
  • Are a permanent Australian resident
  • If you are an existing Suncorp credit cardholder, you must have held your current account for at least 9 months before you can apply for another Suncorp credit card.

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
10.75% p.a.
Balance Transfers:
10.75% p.a.
Cash Advance:
21.74% p.a.
Annual Fee:
$59 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • & have an Earned Taxable Income of over $20,000.pa

Introductory Offer

Balance Transfer Rate:
3.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
16.99% p.a.
Balance Transfers:
16.99% p.a.
Cash Advance:
16.99% p.a.
Annual Fee:
Free For Life

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • & have an Earned Taxable Income of over $20,000.pa

Introductory Offer

Balance Transfer Rate:
2.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
12.49% p.a.
Balance Transfers:
12.49% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$55 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia

Introductory Offer

Balance Transfer Rate:
2.90% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
16.95% p.a.
Balance Transfers:
16.95% p.a.
Cash Advance:
20.99% p.a.
Annual Fee:
Free For Life

Standard Features

Credit Limit:
$2,000 - $10,000
Interest Free Days:
Up to 44 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have an annual Income of $20000 p.a. or more.

Introductory Offer

Balance Transfer Rate:
2.99% p.a. 6 mths
Purchase Rate:
2.99% p.a. 6 mths

Standard Rates

Purchases:
12.99% p.a.
Balance Transfers:
12.99% p.a.
Cash Advance:
19.79% p.a.
Annual Fee:
$49 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa
  • If you are NOT permanent resident/citizen of Australia you must have an Income of over $50,000.pa

Introductory Offer

Balance Transfer Rate:
2.90% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
13.24% p.a.
Balance Transfers:
13.24% p.a.
Cash Advance:
20.74% p.a.
Annual Fee:
$58 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
2.90% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
14.24% p.a.
Balance Transfers:
14.24% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$79 p.a.

Standard Features

Credit Limit:
$15,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
3.90% p.a. For Life
Purchase Rate:
N/A

Standard Rates

Purchases:
19.99% p.a.
Balance Transfers:
19.99% p.a.
Cash Advance:
19.99% p.a.
Annual Fee:
$205 p.a.

Standard Features

Credit Limit:
$100,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • Are at least 18 years of age
  • Have a good credit rating
  • Earn taxable income of $50,000 per year or more
  • Are a permanent Australian resident
  • If you are an existing Suncorp credit cardholder, you must have held your current account for at least 9 months before you can apply for another Suncorp credit card.

Introductory Offer

Balance Transfer Rate:
0.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
18.49% p.a.
Balance Transfers:
18.49% p.a.
Cash Advance:
20.49% p.a.
Annual Fee:
$79 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
0% p.a. 5 mths

Standard Rates

Purchases:
19.34% p.a.
Balance Transfers:
19.34% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
No Annual Fee in 1st Yr, then $30

Standard Features

Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
13.24% p.a.
Balance Transfers:
13.24% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$45 p.a.

Standard Features

Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
1.90% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
20.74% p.a.
Balance Transfers:
20.74% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$149 p.a.

Standard Features

Credit Limit:
$60,000
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $35,000.pa
  • You have not applied and been declined for another Citibank product in the last 9 months
  • Please ensure you have your contact details, your employment details and your personal income and expense details ready to make an application

Introductory Offer

Balance Transfer Rate:
3.99% p.a. 12 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
12.99% p.a.
Balance Transfers:
12.99% p.a.
Cash Advance:
19.79% p.a.
Annual Fee:
$49 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa
  • If you are NOT permanent resident/citizen of Australia you must have an Income of over $50,000.pa

Introductory Offer

Balance Transfer Rate:
3.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
15.74% p.a.
Balance Transfers:
15.74% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$89 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia

Introductory Offer

Balance Transfer Rate:
0.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.14% p.a.
Annual Fee:
$75 p.a.

Standard Features

Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
0.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.14% p.a.
Annual Fee:
$125 p.a.

Standard Features

Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
0.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.14% p.a.
Annual Fee:
No Annual Fee in 1st Yr, then $250

Standard Features

Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
5.99% p.a. 5 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.99% p.a.
Balance Transfers:
21.49% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$24, or Free if you spend $1000+p.a

Standard Features

Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
5.99% p.a. 5 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
20.49% p.a.
Balance Transfers:
21.49% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$144 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $50,000.pa

Introductory Offer

Balance Transfer Rate:
5.99% p.a. 5 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
20.49% p.a.
Balance Transfers:
21.49% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$280 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $50,000.pa

Introductory Offer

Balance Transfer Rate:
5.99% p.a. 5 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
20.49% p.a.
Balance Transfers:
21.49% p.a.
Cash Advance:
21.49% p.a.
Annual Fee:
$89 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
7.99% p.a. 6 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
18.99% p.a.
Balance Transfers:
18.99% p.a.
Cash Advance:
20.74% p.a.
Annual Fee:
$30 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 44 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.34% p.a.
Balance Transfers:
19.34% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
No Annual Fee in 1st Yr, then $90

Standard Features

Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia & have an Income of over $15,000.pa

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$100 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are aged 18 years or over
  • You are a permanent resident or citizen of Australia (Temporary Visa holders are not eligible to apply)
  • You earn a minimum income of $15,000p.a

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$150 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are aged 18 years or over
  • You are a permanent resident or citizen of Australia (Temporary Visa holders are not eligible to apply)
  • You earn a minimum income of $50,000p.a

Introductory Offer

Balance Transfer Rate:
1.99% p.a. 9 mths
Purchase Rate:
N/A

Standard Rates

Purchases:
19.64% p.a.
Balance Transfers:
19.64% p.a.
Cash Advance:
21.24% p.a.
Annual Fee:
$295 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 45 days
Online Banking:
Yes

Approval Criteria

  • You are aged 18 years or over
  • You are a permanent resident or citizen of Australia (Temporary Visa holders are not eligible to apply)
  • You earn a minimum income of $65,000p.a

Introductory Offer

Balance Transfer Rate:
N/A
Purchase Rate:
4.99% p.a. 9 mths

Standard Rates

Purchases:
12.99% p.a.
Balance Transfers:
12.99% p.a.
Cash Advance:
19.79% p.a.
Annual Fee:
$49 p.a.

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa
  • If you are NOT permanent resident/citizen of Australia you must have an Income of over $50,000.pa

Introductory Offer

Balance Transfer Rate:
N/A
Purchase Rate:
N/A

Standard Rates

Purchases:
12.99% p.a.
Balance Transfers:
12.99% p.a.
Cash Advance:
19.79% p.a.
Annual Fee:
No Annual Fee in 1st Yr, then $49

Standard Features

Credit Limit:
Subject to Status
Interest Free Days:
Up to 55 days
Online Banking:
Yes

Approval Criteria

  • You are at least 18 Years of Age
  • You have a Good Credit History
  • You are a permanent resident/citizen of Australia
  • You have an Income of over $15,000.pa
  • If you are NOT permanent resident/citizen of Australia you must have an Income of over $50,000.pa